It’s after 4:00 in the afternoon on a week day. The women I work with have left work for the day to go home. The phone rings and it’s an unfamiliar name on the caller ID in a different part of the country. Is it a relative, a robo-call for my husband and me, or an Annie’s Woolens customer? I often don’t know which hat to wear in answering the phone: that of Annie the family member/ friend or Annie the business owner of Annie’s Woolens. As a rule, I will answer “Annie’s Woolens, Anne speaking. How can I help you?”. It is one of the interesting and humorous aspects of being a home-based business. I can be in the middle of cooking dinner, doing a load of laundry, washing the dishes or some other home activity. It can be confusing.
If you are a customer and it’s after hours and you hear my voice on the line answer “Hello” instead of “Annie’s Woolens”, just know that I don’t know what hat to put on after work hours but that I am happy you called! You have reached the correct number and I am happy to assist you!