Which Hat Do I Wear?

Which hat do I wear when the phone rings?

Which Annie Am I when the phone rings after work hours?

It’s after 4:00 in the afternoon on a week day. The women I work with have left work for the day to go home. The phone rings and it’s an unfamiliar name on the caller ID in a different part of the country. Is it a relative, a robo-call for my husband and me, or an Annie’s Woolens customer? I often don’t know which hat to wear in answering the phone: that of Annie the family member/ friend or Annie the business owner of Annie’s Woolens. As a rule, I will answer “Annie’s Woolens, Anne speaking. How can I help you?”. It is one of the interesting and humorous aspects of being a home-based business. I can be in the middle of cooking dinner, doing a load of laundry, washing the dishes or some other home activity. It can be confusing.

If you are a customer and it’s after hours and you hear my voice on the line answer  “Hello” instead of “Annie’s Woolens”, just know that I don’t know what hat to put on after work hours but that I am happy you called! You have reached the correct number and I am happy to assist you!

About Annie

Owner of Annie's Woolens since 1988. We design and make Personalized Christmas Stockings that connect families with Christmas tradition. Resident of Eagle River, WI since 1982. Loving our life in the Northwoods!
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